Are your business processes disconnected? Are you delivering value to your customers effectively and efficiently? If the answer is yes to the first question and no to the second question, engaging in Business Process Management is critical to address these deficiencies.
Intellizant helps organizations manage change successfully while developing and operating scalable, efficient, and agile business processes to create both immediate and long-term competitive advantages.
While many companies help with specific elements of BPM, Intellizant provides its’ clients with a distinctive combination of business and functional skills, methodologies, and partnerships with technology providers that maximize value.
Intellizant views BPM not as a tool, but a framework that not only allows clients to achieve their organizational goal of agility and operational excellence, but also strong governance to ensure sustainable change.
Intellizant’s BPM program begins with the assessment of an organization’s process maturity, followed by development of a BPM Roadmap, and finally application of proven methodologies to implement and ensure that the practice of business process management becomes the operational norm for continuous improvement, rather than a fad. Some key elements of our BPM program involve:
Creating or enhancing Standard Operating Procedures (SOPs), forms, and policies
Defining roles and responsibilities of key personnel managing the BPM initiative
Creating an early pilot project to establish the credibility for the BPM program
Focusing on value drivers of productivity and visibility via metrics and Service Level Agreements (SLAs)
Creating a common business process repository
Creating the modeling methodology along with training materials
Designing a BPM governance process
Creating a BPM Center of Excellence
Benchmarking against industry best practices
Applying Balanced Scorecard metrics
Creating and utilizing management and other operational dashboards
